Reviews for Crossroads Property Rescue

• How was your experience with the first phone call to the company?
• How would you rate the overall value for the service that was provided?

Comment: Crossroads Property Rescue arrived quickly after the incident to evaluate, document and explain the process. Will M. went above and beyond to stay in contact until the team could get to work. The team was prompt, professional and took great care to mitigate further damage. They explained the processes and we are very happy with the work.

• How was your experience with the first phone call to the company?
• How would you rate the overall value for the service that was provided?

Comment: The service was fantastic. They came out quickly to see the damage and got right to work. They were willing to work with my schedule each day to make sure I didn't have to call off work.

• How was your experience with the first phone call to the company?
• How would you rate the overall value for the service that was provided?

Comment: Crossroads Property Rescue was efficient, timely and reliable with their expertise.

• How was your experience with the first phone call to the company?
• How would you rate the overall value for the service that was provided?

Comment: "Crossroads was so wonderful to us, in a stressful time in our lives. They were quick to the scene, set up our emergency repair swiftly and answered all of our questions. Would highly recommend again. Joel was here everyday and we felt like we were in great hands."

• How was your experience with the first phone call to the company?
• How would you rate the overall value for the service that was provided?

Comment: Crossroads Property Rescue was very thorough in the mitigation of our house.

• How was your experience with the first phone call to the company?
• How would you rate the overall value for the service that was provided?

Comment: My mom was a prior customer. All members of the group were very helpful and knowledgeable. We appreciate all that was done here. Crossroads Property Rescue exceeded my expectations. Thank you for the professional services. It is a great relief to see the progress!

• How was your experience with the first phone call to the company?
• How would you rate the overall value for the service that was provided?

Comment: My first claim working with Erie Insurance has gone smoothly. Crossroads Property Rescue employees were very knowledgeable, reliable and dependable on a day that occurred after a wind/ice store. Clean-up on the ground level (not part of the job that they were hired to do) was wonderful and unexpected.

• How was your experience with the first phone call to the company?
• How would you rate the overall value for the service that was provided?

Comment: I received a call about 30 minutes prior to arrival from workers, which were very helpful. Ian was able to answer all my questions. I felt comfortable leaving my home with workers inside. They cleaned up after the job was completed. Respectful workers!

• How was your experience with the first phone call to the company?
• How would you rate the overall value for the service that was provided?

Comment: Crossroads' service was prompt, professional and effective. They responded quickly, communicated clearly throughout the process and completed the necessary mitigation. We are satisfied and feel confident in their work.

• How was your experience with the first phone call to the company?
• How would you rate the overall value for the service that was provided?

Comment: The service i received was excellent and would gladly use their services again.

• How was your experience with the first phone call to the company?
• How would you rate the overall value for the service that was provided?

Comment: Very Professional and knowledgeable. Work done to my expectations - well done! Everything cleaned up after job complete. Eddy went above and Beyond to satisfy!

• How was your experience with the first phone call to the company?
• How would you rate the overall value for the service that was provided?

Comment: Logan & Jodie were AMAZING. I'm actually going to miss them being around. They both communicated wonderfully during the entire process. I appreciate everything they have done. Two wonderful people!

• How was your experience with the first phone call to the company?
• How would you rate the overall value for the service that was provided?

Comment: water damage due to ice damming. Very knowledgeable, trust worthy reliable compassionate. Way too many dryers!! :)

• How was your experience with the first phone call to the company?
• How would you rate the overall value for the service that was provided?

Comment: We used Crossroads in the past. They are helpful, experienced, reliable, organized, knowledgeable, trustworthy, informative and compassionate. They are amazing and the service they provided met our expectations.

Cannot praise this company enough! I had an ice dam issue in January, and they were at my townhome extremely fast! Drew and Corey have been a fresh breath of air to work with during the demolition phase of my claim. I can tell they truly care about me, my home, and my cats. It's very convenient that they handle the details with your insurance company too. I use State Farm, and they were thrilled to know I was working with Crossroads. It's clear that they are a very reputable and trustworthy company.

• How was your experience with the first phone call to the company?
• How would you rate the overall value for the service that was provided?

Comment: The service was considerate of our schedules and concerns and open to homeowners concerns and input. They were willing to work weekends to limit our days taken off work.

• How was your experience with the first phone call to the company?
• How would you rate the overall value for the service that was provided?

Comment: Crossroads was quick to respond, reliable and did a great job. Employees were helpful and answered my questions. Trustworthy. Glad they could help me so quickly as I had to have knee surgery and they tried to get things done quickly. Great clean up job.

• How was your experience with the first phone call to the company?
• How would you rate the overall value for the service that was provided?

Comment: Service was provided in a timely and professional manner. Communications with us and with Allstate were very thorough and timely. Company staff were IICRC-certified. Company assured us that IICRC procedures were being followed as required by Allstate. Crossroads Property Rescue sought Allstate approval prior to taking major action such as removing the hardwoods, etc.

This is the second time I have had an issue at my property. Both were water claims which required mitigation and rebuilding/replacement of drywall, flooring, painting and cabinets. I was pleased with Crossroads Property Rescue the first time and didn’t hesitate to call them again. This time I had an even better experience. The team showed up promptly within a day of me calling. They were quick to get to work and quick to finish. Throughout the whole process, I was kept apprised of when they were on the property what they were doing, and when they estimated to be finished. The quality of work was very good. I have no issues with that. Wes, who was one of the workers went over above to make sure that I was informed of what was going on. Also, they cleaned up their work area. They cleaned my garage. They cleaned from behind my appliances when I didn’t even ask them to do that. Without hesitation, I would recommend this company to anyone.

I strongly recommend Crossroads Property Rescue. They were recommended to me, and I am delighted with their services. I went with them for restoration work after some water damage, and was so pleased with their services that I decided to engage them for repair work as well. Jason St Ours and Dustin were top notch professionals! They reached out consistently to provide progress updates, educated me on the repair process & options, and completed the work in a timely fashion. Our property looks brand new, and this is a testament to the skill of the employees working here. I have to also give a special shout out to Allison & Julia from the home office. They are thorough professionals and know how to manage customer happiness :). Restoration and repair work is stressful, but Crossroads made it easy. Two thumbs up all the way!

Our home was damaged due to a hot water tank rupturing and destroying all of our hardwood floor. We immediately called Crossroads and their mitigation team promptly arrived and began the cleanup and taking up of the floor. Joel, Justin and Drew were the mitigation crew and they did a fantastic job. We met several times with Jayson and Bobby who helped us immensely in making plans to restore our house. They were very knowledgeable and provided us with everything we needed. Once the actual construction started we were very lucky to have Wes and Shaun do the work. Both of these men are very skilled and meticulous in their work. They repaired a damaged wall, replaced damaged insulation, installed a beautiful floor as well as all the trim and painting that completed the job. I can’t over emphasize the terrific job that they did and thank them enough. Everyone at Crossroads was so easy to work with and so knowledgeable about our needs and what would be needed to repair our home. I would definitely recommend Crossroads to anyone in need of restoration of your home.

I highly recommend Crossroads Property Rescue to anyone looking for a fast, honest and reliable restoration contractor. Jim listened to and addressed all of my worries setting my mind at ease. I knew I was in good hands when I met Jason and his team Wes and Shaun. Jason was always professional, courteous and friendly. Kevin with Red Bird Construction was able to save my carpet making it look brand new again. This team went above and beyond to ensure I was satisfied. It was a pleasure working with this company.

Highly recommend Wes and Shaun for the repair. Wonderful down to earth guys that you can trust and count on